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Contact RCU Credit Union

Monday 9:30 am - 4:00 pm
Tuesday 9:30 am - 4:00 pm
Wednesday 9:30 am - 4:00 pm
Thursday 9:30 am - 7:00 pm
Friday 9:30 am - 4:00 pm
Saturday CLOSED

Call or Visit Us

General inquiries or appointments
​tel. 416-532-3400, toll free tel. 1-877-525-7285

We have two locations to serve you


Email us

For any inquiries or to provide feedback on your experience, send us an email


Compliments and Concerns

Do you have any feedback? Do you need assistance resolving an issue?


We belong to a network of 3,600+ATMs across Canada to provide you with free access to the ExchangeNetwork®


Canada & U.S.:

International collect 


Suspicious activity

If you think someone has accessed your account without your authorization, please give us a call to report it

during our regular hours

After hours call

​Frequently Asked Questions

​Top Questions

You've got questions, we've got answers.

​Visit our ATM & Branch Locator page to find your branch's hours.

​Once you receive your card in the mail, contact us to obtain PIN information.

​Click here for an updated list of mortgage, investments, bank account and savings account rates.

RCU Credit Union will never send you an unsolicited email or message asking for any confidential information – this includes information such as PIN, passwords, or card numbers. If you do receive an email of this nature, please contact us. If you think you have been a victim of fraud or have any unknown transactions on your account, please let us know.

​Download our Direct Deposit form. Next, complete the form (digitally – save as a PDF and print) and attach a void cheque. If you do not have a void cheque, please include your account number, financial institution number and branch transit number. Lastly, send the completed form to the payor.

​You can now order cheques within Online Banking through Account Services or contact the Main Branch.


​Contact us

If you have any questions, please fill out the contact form below.
​One of our representatives will get in touch with you within the next business day.